- "AI x chat platform" which evolves communication efficiency
PDCA learning platform to improve the accuracy of chat bot responses, which can also utilize the log for manned chat by operators
Voicebots that can automatically accept phone inquiries and orders, convert phone call logs into text messages, and send e-mail notifications
A solution that automates the process from customer service by chat bots to after call work in cooperation with RPA, OCR, and CRM
Seamless switching between manned and automatic response and highly efficient chat support platform with AI integration
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